Google Maps Questions and Answers Section Introduced
Google Maps is one of the most popularly used Google tools. Millions of people use this app every day to look for directions or to navigate while driving. Over the years it has become one of the best map applications out there. Google, to its credit, has constantly been updating the application with new features. The latest such feature that comes to the Google Maps is the Questions and Answers Section.
This feature has been introduced in an update that has begun rolling out today. As is the case with most updates to Google apps, this update which brings Questions and Answers section to Google Maps might take a few days to reach all the users.
What Is the Questions and Answers Section on Google Maps?
The Questions and Answers section has been made keeping in mind that users often tend to Google for questions regarding places on Google Search. However, there are some answers which can actually be better answered by the community of users. This would also open doors for organizations to communicate with prospective customers and/or visitors better.
In order to access this Questions and Answers section on the Google Maps, users need to open the business listing of the place they want to ask questions or give answers about. Users will be able to upvote answers that they feel are helpful. The most upvoted answer will appear on the top. (No downvote button though). In addition to this, the business owners would be able to add their own set of Frequently Asked Questions. Every time a user posts a question about a business, the business owners will be notified. Google will also alert other Google Maps users who frequent the place.
The introduction of Questions and Answers Section on Google Maps is a good feature as it empowers the users to interact with the businesses in a better, more meaningful way. Do let us know in the comments below if you find it to be a useful update.
Source: Google Blog