Android Phone Keeps Turning Off? Here is How To Easily Fix It

It can be really confusing when you reach for your phone and find it turned off for no particular reason. You are sure that the battery is charged and no one else has turned it off, then how it was shut down? If your phone keeps turning off randomly, then it could be a hardware problem or a software problem. However, in most cases, you can easily fix it yourself. In this post, I will show you simple methods to fix your automatically turning off phone.
Hardware Issues
Usually, it’s a hardware problem when your Android phone keeps turning off but works fine when you turn it back on. Let’s see how you can fix hardware issues that are causing your phone to shut off randomly.
Does the Battery Fit Properly?
The most common cause of phone turning off automatically is that the battery doesn’t fit properly. With wear and tear, battery size or its space may change a bit over time. This leads to the battery getting loose a bit and disconnecting itself from the phone connectors when you shake or jerk your phone.
To confirm this is the problem, turn your phone on and shake it mildly. If this doesn’t turn it off, then grab your phone in one hand and mildly smack its back on the palm of your other hand. Make sure the battery side hit on your palm to put pressure on the battery. If the phone turns off, then it’s time to fix the loose battery.
The solution is rather simple. Take a tiny piece of paper and fold it in square wraps to make it a little thick. Now insert this paper at the bottom end of the battery opposite to the connectors. You will have to judge how much thick paper you need to make according to the loose space that is causing the problem.
If this doesn’t fix the problem, then it could be a problem with the loose back cover of the phone. In such a case, place that same paper on the back of the battery (between the battery and the back cover), and then put the back cover on. If you are able to make the space tight enough, it should fix the problem.
Defective Battery
There is also a chance that your battery may be damaged and improper current flow is leading to phone turning off automatically. Fortunately, it is really easy to see battery status on almost any Android phone using a secret dialer code.
Open up your Android’s call dialer app and enter this code *#*#4636#*#*. You will be immediately taken to phone details page, tap on “Battery information” here. In the battery information, make sure that “Battery health” is “Good”. If it is anything other than that, then you will have to replace the battery to stop your Android phone from shutting down automatically. If this code doesn’t work, you can also use the AccuBattery Android app to see the battery status. This app can show battery status and also help prolong its life. Although I doubt the later promise of this app.
Android Phone Heating Up
Additionally, if your Android phone is heating up too much, then it could also be the cause of random shut down. When the phone heats up to the point it could damage the components, it will automatically turn off. This even happens if you are not using the phone and it is just lying around.
There are many fixes to the Android heating problem and you can follow my extensive guide to fixing a heating Android phone to fix this problem.
Remove Phone Case
A bulky phone case or one that replaces your phone’s back cover with its own can also lead to making battery space loose. If you are using such a phone case, then use the phone without it to see if it fixes the problem.
Stuck Power Button
There is also a chance that the power button on your phone is stuck or malfunctioning and turning the phone off. Press the power button multiple times and make sure it is working smoothly. The button should feel smooth while pressing and also immediately come out when you release. If the button is stuck inside, then you can use a tweezer or something similar to pull it out.
Software Issues
If there is no problem with the hardware, then it could be a problem with the software of your Android phone. Below are some solutions to solve software issues that are causing your Android to turn off randomly.
Boot in Safe Mode And Delete Rogue Apps
To ensure that the problem is with the software of the phone, you should boot your phone in Safe Mode. Similar to PCs, Android phones also come with a Safe Mode that allows it to boot with least system applications and no third-party applications. During Safe Mode, a rogue application or a virus will not take effect, thus allowing you to find the problem.
The process of booting into Safe Mode varies from manufacturer to manufacturer. The most common way is to hold the power button to bring the power menu and tap and hold on the “Power Off” button until “boot in Safe Mode” prompt shows up. Confirming this prompt will restart the phone in Safe Mode. Holding the volume down button while the phone is starting can also open up Safe Mode, which is good when the phone isn’t starting at all. If this doesn’t work for you, then search online for the method to boot your particular device in Safe Mode to get an answer.
Once inside Safe Mode, check whether the phone is randomly shutting down or not. If the problem is fixed, then it must be a new added rogue application that is causing the issue. While still in the Safe Mode, move to the applications section in your phone settings and uninstall all the newly added applications. Make sure to delete all the apps after which the random shutdown issue arose.
Now restart your Android phone to go back in normal mode and see if the issue persists.
Remove Malware and Viruses
If removing the apps doesn’t help, then it could be a virus that may be automatically turning off your phone. Although there are many security apps for Android, but for this purpose, Avast Free Antivirus for Android should be enough. Install the application and it will automatically scan and delete any viruses that may be causing this issue.
Factory Reset Your Phone
This is a rather harsh option, but in most cases, it will solve all types of software related problems. If you are sure it is not a hardware problem and uninstalling apps and scanning for viruses didn’t help, then resetting your phone should fix this problem.
Warning: A Factory reset will delete all the data stored in your phone’s memory. Including contacts, messages, media files and applications stored in the phone memory. Make sure you have backed up all the important data before performing a factory reset.
To reset your phone, go to phone settings and tap on “Backup and reset” option. Here tap on “Factory reset phone” and confirm the prompts to start the reset process. It should take 5-10 minutes to completely reset the phone. During the reset, make sure the phone doesn’t get turned off as this can also brick the phone and make it useless.
After the reset process, you will again have to authenticate your Google account and a few other obligations. Your phone should work fine after the reset if it was a software problem.
Is Your Phone Working Fine Now?
The above steps should be enough to fix all types of hardware and software related problems that are making your Android phone turn off automatically. If the issue still persists, then you will have to take it to a technician or to the manufacturer if it is still under warranty. They should be able to fix it or replace the phone with a refurbished one.
Which one of these methods worked for you? Do let us know in the comments.
Thanks so much for the tutorial!
You’re Welcome.
Not even a single method worked for me.
I have a LeTV Le1S. It turns of automatically even when on charge as especially when screen is black. Please help.
Looks like a common problem with LeTV or LeEco. You will need to update the firmware.
Phone model: Samsung S6 Edge
Os: android noughet
I have tried every possible trick there Is, factory reset, safe mode, changed battery, wipe cache, changed to amoled photos but my phone still randomly shuts down. The tricky thing is sometimes it shuts down by itself and other times it restarts itself. Please find a fix for me. I’m in Nigeria, and in a state where Samsung care is not an option
Sorry to know Tari that none of these methods work that stops automatic shut down of your Android phone. The phone isn’t that old, perhaps you can try lineage OS.
Sir , my phone is HTC 728 and it shuts down when I open any app or even when I play songs without earphones and none of the above mentioned solutions worked for me.
Looks like time to buy a new phone.
I have SWIPE Elite Power Android Phone.
None of these solutions helps me . My phone switch off automatically when i am stop using it otherwise its work fine.
give me any other solution.
I use a Moto g4 plus ,my phone automatically shuts off when the charge is under 60.I have tried many battery caliberation methods, but after some days the problem is back please help me with this.
SAME HERE
My phone is nokia xl and it randomly shuts down tried all of them and it didnt work i thnk i shoild change the battery?
Battery Repair Life app you recommend is a fake according to many commenters on the app. Please research more.
my htc desire phone heats too much but does not switch off but sometimes when i use it for light apps like insta or whatsapp it switches off all of a sudden and after switching it on android system optimizing message appears.. or sometimes it just refuses to switch on at all.. im from India btw
My phone keeps shutting off but when it’s connected to the battery it stays on ..what is wrong with it can I help?
My techno pouvoir 2 shut down now for a week what shut I do
i rooted my phone then factory reset it .Now it shuts down with logo just a few seconds after the startup.
Same
i rooted my phone then factory reset .Now it shuts down with logo like normal but just a few seconds after startup and shows android system optimizing message appears.
this helped a lot!
My android shots down at any time and it won’t come up until the next 3 to 4 days. It is a new phone and the battery is very good.
My Samsung galaxy j7 turns it self on and off. Please help
I am having a issue with my brand new Samsung SG9+. It randomly shuts down but this only happened after I installed the new update of Android Pi, and had my Samsung Galaxy watch LTE not able to make calls on it’s own. I went to Sprint and they had me uninstall Samsung app so I did. Now my phone will not stay on unless I am using it.
My phone is Vivo. I haven’t tried your techniques yet coz it turns on atleast 2 to 3 second then Off again and repeat. Phone is new and battery is good. Tho everytime that this happen,it heats up. Anyone can help? Please.
Sir am using gionee s10lite….. The will just blackout even while pressing, and it will take up to 3 to 5minutes or even more to on it…… With the use of power bank or electricity….. Just keep on pressing the power button non stop…. Please what do I do
I have an HTC M8 and none of the methods worked
MY PHONE IS INFINIX X5, IT SWITCHES OFF EVERY TIME EXCEPT AM CHARGING IT. WHAT IS THE CAUSE AND WHAT CAN I DO TO IT?
same my as yours
vivo s1 pro
My phone is lenovo 10k a40 but it still keeps shutting off and so do the apps.
my phone is zenfone 5 ze620kl it keeps shutting down when i music and turns the volume up. solution pls…
My phone lenovo vibe k5 plus turning off and on automatically, i forgot my pattern lock, then i maked factory reset with help of “volumd up and power key” when i insert the battery
Sir my phone is panasconic p81. no method worked
My Phone Is An Alcatel And It Cracked Right On The Top Edge Of The Phone On The Left And I Got Something In It… So What Do I Do Now?
Thank very much, small piece of paper did the trick
i have a samsung galaxy J4 and it started off with only staying for about 10 minutes, now its about 2 hours before it turns off. i haven’t tried your methods, but is there something you could suggest to do first
My phone just will turn it self off without logo just black’ I have to Power it on
My Phone is an alcatel tetra android, but i’ve tried evreyone of these. My phones shuts down out of no where whenever I try to listen to music. Or when I’m videochatting or calling. I’m not sure what to do.
How about if the phone is using internal battery
And my phone is vivo x3t and th the power button and volume button and with their flex are gone so I boot it up from the panel
What should I do
The shaking worked!!! 👍 I couldn’t believe my eyes but it did work. Thank you!!
I trying everything please help I don’t want to lose pictures or my phone numbers
Hello,
I have a samsung Galaxy A71 and the phone keeps turning off every 2 hours. I have tried tapping the back of the phone in hope that it is the battery. Still not working. What should I do?
I got android phone which turns off automatically even when battery is showing 96 percent and when i try to turn it on it shows rythm but then turns off again . When i put it on charging now battery is showing 2 percent while phone was on charging for about 2 hours…….. Please suggest me something before using these methods and the hitting on palm did turn it off…..
I got android phone which turns off automatically without showing logo even when battery is showing 96 percent and when i try to turn it on it shows rythm but then turns off again . When i put it on charging now battery is showing 2 percent while phone was on charging for about 2 hours…….. Please suggest me something before using these methods and the hitting on palm did turn it off…..
Hello,
I have an android, Vivo 1610 or Vivo Y55s to be specific.
The phone shuts off a few seconds after I’ve powered it on by holding the power button on the side of the phone. I hold it for around 10 seconds and the logo appears, I enter my password and the screen then turns black a few seconds after, sometimes I don’t manage to type the password in.
Any suggestions?
thats what my phone is doing also .. i am at my tethers end and have tried everything can my batterie have come loose is my final fix it comes on and shuts down depending on my movement it may shut down sooner
Hi, my phone is also Vivo and the same thing is happening to me right now. May I know what you did to fix it if you have?
Hey I have a Google pixel 2 and it randomly shutting off at 50% and lower I checked if the battery is still good and it is but the thing with Google pixel 2 is that it has a built in battery I’ve tried everything in the tutorial and it still randomly shutting off
Hey my phone is itel a37 it switches off and on it self am sturk with it what can I do
This phone switch it’s self off while it’s on.what causes that please help
2016(?) ZTE Blade
I hear a slight rattling in the top of the phone if i shake it. It will turn itself off when it’s under 30%, I’m not sure if its the battery itself or the phone. (March 2. My phone got stuck on boot loop back in November/December and shut off to the point it wouldn’t charge until last night.)
My phone has a non-removable battery
I tried to force restart it, it worked for two seconds then stopped
I tried freezing it to drain the battery and then let it charge for like an hour
It still won’t work
i think your battery has expired now you have to change your battery soon